催客戶或者被客戶催,要怎麼說?

這些天有兩個專案客戶還是遊走在確定的邊緣,內心真的替他們著急,因為前段時間我有催他們要趕緊敲定,畢竟國慶節要來了,而且最近國內很多專案都是趕國慶前完工的,基本上這個月都是排滿的。

因此我跟客戶說的交期都是35天以上的,末了還會補一句,收到定金後還要重新確認一遍交貨時間。

催客戶或者被客戶催,要怎麼說?

對於還在猶豫的客戶,鑑於目前工廠的訂單安排,我一般會這樣催他們:

Could you please get back to me at the end of this week?

Please get back to me as soon as possible, it‘s better give me answer before our work today。

I hope you can confirm this afternoon, then we can get things moving before National Holiday。

We would appreciate an early reply, looking forward to hearing from you before Friday。

We were wondering whether you had received our email on 16th Sept。 We have not heard from you we are worried that we did not explain the situation clearly。 Please get back to me when you see this mail。

像今天客戶問我交期,我都會說,國慶之後才能確定,一般是國慶節回來算起,15-25天一個高櫃的交期。

We are afraid we won’t be able to start working on it until come back from National Day Holiday。

To be honestly speaking, now production line full of orders。 we are afraid this month can not arrange your order。 but we will try to put it at the first one after we coming back from National Day Holiday。

比如當你在裝櫃的時候,客戶使勁打電話催你做資料,或者是做報價,而你正在忙著看貨物,數件數,這個時候你恨不得自己是個千手觀音,你只能給客戶回覆這會真的沒空,需要稍後再給您做,或者明天……

Now we are busy for loading, I am really haven‘t had time to make quotation for you righ now。 will get back to you after 3 hours, thanks so much for your understanding and your patience。

I am really sorry for such late about your project details but we have been extremly busy today。 I am sure can send you the documents tomorrow/ later tonight。

Thank you so much for your patience, today we are really crazy busy for loading。 we will get back to you within 2 hours later/ Promise you I will put it the first thing tomorrow morning。/ I will send you the list before sleeping today。/ we will send you the design before the end of the day。

這樣說了之後,客戶一般都會表示理解!

有人說,為啥要把自己搞得那麼累,裝櫃就留給工廠去裝,讓車間主管幫你看著就行。也許是每個行業和產品的不同,我們這一行的產品比較特殊,多一個人看著就會多一份放心。曾經也試過沒去現場監裝,最後漏掉的配件,運費也是需要掏腰包平分的。

希望你用盡全力去奔赴,哪怕忙成狗,累到崩潰,你跳動的心依然能長出藤蔓,纏繞成夢想的花環。何懼?生命如海,奔騰不息!

我們能成為什麼樣的人,過上什麼樣的生活,本質上就是我們所做的大大小小的選擇和決定的疊加。

任何的收穫都不是巧合,而是每天的努力與堅持得來的。

堅持,是生命的一種毅力,執行,是努力的一種堅持!

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